Nous sommes là pour vous aider

Dis Yas !

Nous sommes là pour vous aider

Une aide personnalisée, quand vous en avez besoin

Vous avez des questions ?

Foire aux questions

Trouvez les réponses à vos questions les plus courantes ! Notre section FAQ permet d'accéder rapidement et facilement à des informations sur des sujets

Libre-service

Infos, Paiements marchand, Services Bancaires via Application Mixx by Yas à distance.

Engagez-vous avec nous

Appelez-nous

Notre centre d’assistance

1616

depuis votre mobile Mixx by Yas Sénégal

+221 328240101

(des frais d’appel standard s’appliquent)

Visitez-nous

Assistance sur place et plus encore

Notre service client à votre écoute

Notre service client est à votre écoute. Pour toute question ou assistance, n'hésitez pas à nous envoyer un email.

Forfait Mauritanie

Forfait Gambie

Forfait Maroc

Forfait EAU & Arabie Saoudite

Forfait Quatar

Forfait France/Italie

Pack available for Ivory coast, Cameroon, Senegal

Pack available for UAE, Yemen, Pakistan, Saudi Arabia, Qatar, Lebanon, Oman

Pack available for Egypt

Pack available for India, China, Hong Kong, USA, Canada

Pack available for Kenya, Rwanda, Ethiopia, Sudan

Terms & Conditions

  • Customers should give their correct information only, by filling in and signing the device loan form.
  • Customer must pay initial deposit first before taking the mobile phone.
  • In case of failure to self-pay, TIGO will deduct the daily fee amount from your Tigopesa account.
  • Loan Repayment
    • You will be deducted from the amount you have skipped or due direct from your Tigopesa.
    • If payment is not made in time, the expected repayment will be deducted from your Tigopesa account.
    • You proceed with manual repayment through USSD Main menu *147*00# or Tigopesa App.
  • Upon an event of default, customer agree for any one or more of the following actions to be exercised:
    • Lock the device which will prevent from using any of the device functionality.
    • Require to immediately pay the outstanding unpaid amount financed.
    • A locked device can only be unlocked by paying the outstanding via Tigopesa app only.
  • For every repayment customer will receive his/her daily offer of MBs and if not, offer will be received.
  • The device will remain to be owned by HONORA TANZANIA PUBLIC LIMITED COMPANY unless the loan is completed.
  • You will be able to get another loan if you have completed your loan and your tenure for loan.

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